Shipping

SHIPPING

Latvia - DPD Pickup (2-3 working days), 3.00 EUR

Estonia, Lithuania - DPD Pickup (2-5 working days), 5.00 EUR

Standard International Shipping (3-12 Working Days, US and Canada - 15 to 25 working days) - 5.00 EUR

FREE Standard International Shipping is on all orders over 60 EUR

Express International shipping (2-5 working days) – 20 EUR

We aim to process all orders as fast as possible. Our average dispatch time is 1-3 working days (not including weekends). Almost all of our items are made to order, which can lead to slightly longer dispatch times. Shipping time is applied after the order has been processed.

Note: When the parcel reaches the destination country, it may be subject to customs delays due to standard clearance procedures of the receiving country. This is beyond the control of thealterlife.com and any original shipping time estimates.

International mail may be subject to delays or unwanted returns due to the COVID-19 pandemic. These may be caused by changes in international transport (e.g. cancellation of flights or due to their capacity limitations) and/or changes in delivery procedures in the destination country (e.g. quarantine or other protective measures).

We deliver worldwide! However, we are currently unable to ship to the following countries: Algeria, Angola, American Samoa, Timor-Leste, Azerbaijan, Belize, Burkina Faso, South Georgia and the South Sandwich Islands, South Sudan, Commonwealth of Dominica, Djibouti, Reunion, Guyana, Grenada, Guatemala, Guinea-Bissau, Haiti, Honduras, Iran, Yemen, Cape Verde, Cambodia, Cameroon, the Democratic Republic of the Congo, Republic of the Congo, Kosovo, Costa Rica, Cuba, Lesotho, Libya, Macao, Maldives, Morocco, Mauritius, Micronesia, Mongolia, Mozambique, Namibia, Nauru, Nigeria, Nicaragua, Palestinian territories, Papua New Guinea, Paraguay, Peru, Pitcairn Islands, São Tomé and Príncipe, Senegal, Saint Kitts and Nevis, Saint Vincent and the Grenadines, Syria, Sierra Leone, Somalia, Eswatini, Tajikistan, Tristan da Cunha, Turkmenistan, Venezuela, Zimbabwe.

DAMAGE TO PACKAGE

If the parcel has been damaged during shipping, you must immediately report this to us, writing to returns@thealterlife.com. Do not collect a damaged package! If you don’t detect the damage until you open the package and the damage is such that it can be attributed to the shipping company’s handling, contact them and make an injury report.